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More Ways to Reach Us

Life Insurance Inquiries

If you have questions about your Life or AD&D Insurance, require a copy of your policy or need to make changes to your current policy, please call 1‑800‑523‑5877 (Mon-Fri 9 a.m. – 7 p.m. ET) or email customerservice@neambinsurance.com. For 24/7 assistance, visit neamb.com/myaccount to self-administer your insurance coverage.

If you have questions about eligibility or NEA membership requirements for our Life or AD&D Insurance products or the information found on our insurance pages via www.neamb.com, please call 1‑855‑632‑5433 (Mon-Fri 8 a.m. – 7 p.m. ET).

Travel Inquiries

For travel-related inquiries, please contact the NEA Travel Department at 1‑866‑524‑2807.

Mon-Fri: 9 a.m. - 9 p.m. ET
Sat-Sun: 9 a.m. - 5 p.m. ET

Other Member Benefits

For questions about any other products or services, you can reach us by phone at 1‑800‑637‑4636.

Mon-Fri: 8 a.m. - 8 p.m. ET
Sat: 9 a.m. - 1 p.m. ET

Our Mailing Address

NEA Member Benefits
900 Clopper Road, Ste. 300
Gaithersburg, MD 20878-1356